Volunteer Information

How do I become an official volunteer?

The 2018 American Family Insurance Championship is now accepting volunteer applications.

Here is the volunteer sign-up link.

If you have any additional questions, please contact Gail Perla, Volunteer Coordinator, at gperla@amfam.com

Thank you for the tremendous response the last two years! We know 2018 will be even better!

Where can I find the volunteer handbook?

The volunteer handbook will be available online spring 2018. A hard copy will also be provided in your uniform package.

What tasks do volunteers perform?

See the volunteer opportunities or download the pdf at the top right of this page.

How many days or shifts will I be responsible for volunteering for?

Each volunteer will be responsible for covering two shifts, either pre-tournament or during tournament week. 

What happens if I can’t make my shift?

We ask you please call your committee chairperson as soon as you know you are unable to cover your shift. If not available, please contact volunteer headquarters. 

What does my volunteer donation cover?

Each volunteer will receive a shirt, a jacket, hat, pin, meals and an additional weekly grounds pass. Volunteer credentials will act as their ground pass for the week.

Where should I park?

Upon arrival at University Ridge, please present your volunteer “V” hangtag to the parking attendant and you will directed to a designated area. Please use the reserved volunteer parking section during designated shifts only. Free spectator parking will be available onsite. Please see Parking & Directions for more information.

Where do volunteers check in for their shift?

Volunteer Headquarters will be located near the main entry gate. Please report 45-60 minutes prior to your shift (rain or shine) for check- in.

What is the age limit to volunteer?

We will have a few junior opportunities available, mostly through the First Tee of South Central Wisconsin. Juniors will be primarily managing practice areas.

If I am no longer able to volunteer, can I receive a refund?

Yes. Please let us know as soon as possible if you will no longer be able to volunteer. All requests must be received by May 20th in order for refunds to be processed. Refunds will not be issued after individuals receive their uniforms. Please contact Gail Perla (gperla@amfam.com) with any questions.

Can I receive a refund for any tickets purchased prior to becoming a volunteer?

No. All ticket sales are final. 

Can I watch the tournament when I am not working?

Yes. Your volunteer credential will serve as your admission pass for the week and we encourage you to use it. We do ask you not wear your uniform when off-duty, so please bring a change of clothes if you plan to spectate before or after your shift. 

Can I take photographs or ask for autographs?

Cameras and recording devices are not allowed during tournament play. During your shift, please refrain from asking for autographs.

Can I be scheduled at the same time as my spouse, friend, child, etc.?

We will make every effort to accommodate your scheduling requests. Make sure to list your request in the “Work with or Committee Selection” portion of the registration process.

How and when will I receive my assignment?

When you initially register to volunteer, you will select your top three committee preferences. Once you have been assigned to a committee, your committee chairman will be in contact with you to finalize your work schedule and provide you with detailed information pertaining to your duties and meetings.

What happens if there is rain?

The tournament will take place rain or shine and we will need your help, so please be prepared! In the event of any weather delays, your committee chairperson will provide you with instructions.

When will I pick up my uniform?

Volunteers will be responsible for wearing the official volunteer uniform. Updates on pre-tournament uniform pickup times and locations will be provided via email. During tournament week, uniforms and credential packets will be available at Volunteer Headquarters. Please arrive at least 60 minutes early if you are planning to pick up prior to your shift.

Where can I get something to eat or drink?

At Volunteer Headquarters, the tournament will provide you an update on how to secure food and beverage during your volunteer shift.

What if my uniform does not fit?

Please contact tournament headquarters as soon as possible. Options for exchange may be limited.

Can I purchase extra uniform items?

Yes, you will be able to purchase extra uniform items. This option is available online upon registering for the event. Post registration and the week of, all purchases will be based on availability.

Why is there a fee to be a volunteer?

The goal of this event is to raise significant resources for the American Family Children’s Hospital and the Steve Stricker American Family Insurance Foundation. We hope that all volunteers will find value in raising money for local charities, getting “inside the ropes” to see some of the most accomplished professional golfers, as well as receiving a shirt, hat, meals, pin and weekly grounds passes for yourself and a guest.

*If you have other questions please contact Gail Perla | Volunteer Coordinator | gperla@amfam.com